Security, transparency, and user control by design.
Dainin AI is committed to building and operating AI responsibly. Our approach is grounded in clear boundaries, customer ownership of data, and transparent operational practices.
Data ownership and control remain with the customer. We operate as a processor of customer data, not an owner.
Customer data remains under customer ownership at all times. We do not use customer data for purposes beyond the defined service scope.
Data is processed solely to deliver the services contracted by the customer. We do not repurpose customer data for model training or cross-client learning.
Access to customer data is limited to authorised personnel and systems required for service delivery, subject to role-based access controls.
Our data handling practices are governed by clear principles that prioritise customer trust and regulatory compliance.
Data is collected and used only for specific, documented purposes aligned with service delivery.
We collect only the data necessary to provide the service. Unnecessary data collection is avoided by design.
All data is protected by encryption, access controls, and monitoring throughout its lifecycle.
We maintain clear documentation of how data is used and provide customers with visibility into processing activities.
Our AI systems operate within clearly defined boundaries. There are no autonomous actions outside the scope of configured workflows.
AI-generated outputs operate within pre-defined workflows and business rules. The system does not take autonomous actions outside established parameters.
AI capabilities are scoped to the specific service functions contracted by the customer. There is no expansion of AI scope without explicit configuration.
All AI operations are subject to the same security controls, access policies, and governance frameworks that apply to the broader platform.
Security and privacy are integrated into every layer of our platform, from infrastructure to application logic.
We regularly review and refine our AI governance practices to reflect advancements in responsible AI research, evolving regulatory requirements, and feedback from our customers. Our commitment to responsible AI is ongoing and will evolve as the field matures.
For questions about our responsible AI practices, contact us at
security@dainin.ai