Security Contact
We are committed to maintaining a secure and reliable platform. If you have security-related questions, concerns, or need documentation, please reach out through the appropriate channels below.
Security Inquiries
For all security-related inquiries, please contact us at:
security@dainin.aiTopics we can assist with include:
- Platform security questions and concerns
- Compliance and regulatory inquiries
- Vendor security questionnaire submissions
- Security documentation requests
Security Documentation Access
The following security documentation is available under NDA for enterprise prospects and customers:
To request access, contact security@dainin.ai with your organisation details.
Infrastructure Certifications
Our infrastructure providers hold the following certifications:
Amazon Web Services (AWS)
SOC 1/2/3, ISO 27001, ISO 27017, ISO 27018, PCI DSS Level 1, FedRAMP, HIPAA
Google Cloud Platform (GCP)
SOC 1/2/3, ISO 27001, ISO 27017, ISO 27018, PCI DSS Level 1, FedRAMP, HIPAA
Dainin AI itself is not yet SOC 2 or ISO 27001 certified. These certifications apply to our underlying infrastructure providers. We are actively working toward platform-level certifications.
Vulnerability Reporting
If you have identified a potential security vulnerability, we encourage responsible disclosure. Please review our vulnerability disclosure policy for full details on the reporting process.
View Vulnerability Disclosure PolicyEnterprise Security Requests
For enterprise customers requiring detailed security assessments, custom security documentation, or in-depth infrastructure reviews, we provide comprehensive materials under NDA. Please contact our security team to initiate an enterprise security review.
security@dainin.aiResponsible Communication
We take all security reports and inquiries seriously. Our team aims to acknowledge security-related communications promptly and will work with reporters to understand and address any identified concerns in a responsible and timely manner.
We kindly request that any security-related findings be communicated directly to our security team rather than disclosed publicly, to allow us adequate time to investigate and remediate.
Legal Entity
Dainin BC Ltd
Company Number: SC756602
Scotland, United Kingdom
VAT: 465 2253 93