Dainin Reference
What should an organisation remember?
Institutional memory is retained knowledge about how an organisation works, why decisions were made and what experience has taught it. For business AI, useful memory needs source, scope, ownership and revision—not simply an unlimited transcript archive.
Different memories serve different work.
A conversation history records what was said. A knowledge source contains material someone may use. A decision record captures a choice and its basis. An accepted assumption is a working position that may require revision.
Keeping these distinctions makes later work more reliable than merging all retained text into an undifferentiated context pool.
Remember the reason and the limits.
A pricing exception may have been approved for one customer under particular conditions. A method may have been licensed only for internal diagnostic use. A past market assumption may have been superseded.
Retaining the words without those limits can lead to the wrong future action.
Provenance supports interpretation.
W3C PROV describes a framework for representing information about entities, activities and people involved in producing data. The broader lesson is to preserve how information came to exist so its use can be assessed.
A provenance standard is not proof that a particular product implements every part of that standard.
How Dainin applies the concept.
Projects, knowledge scopes, Organisational Truth and Decision Ledger address different forms of retained context. The goal is to make reviewed findings usable in subsequent work.
The public examples do not establish a universal automatic feedback loop. Learning includes deliberate correction and retirement of outdated information.
Sources and further reading
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